Whatever you need, we've got your back
Services
- Filtering Emails / Managing Spam Database
- Building / Updating
- Contacts or CRM Answering
- Emails Calendar
- Management Appointment
- Scheduling Reminder Services
- Creating a New List in Email Marketing
- Software Adding and Removing Subscribers from Lists
- Creating and Scheduling Broadcast Emails to Promote Content Editing
- Follow-up Emails and Auto-responders
- Creating Email Newsletters
- Editing / Proofreading Emails
- Dropbox / Google Drive Organisation
- Data Entry in Word, or Google Docs
- Creating / Managing Spreadsheets
- Preparing Powerpoint / Keynote Presentations
- PDF Conversion, Splitting and Merging
- Answering Customer
- Service Tickets Answering Chat
- Support Respond to Customer
- Email Enquiries Process
- Customer Requests Resolve
- Customer Incidents
- Content Writer / Copywriter
- Web Marketer
- Graphic Design
- Web Design and Development
- Social Media
- Project Management
- Process Management
- Transcription of Video and Audio Files
- Simple eBook Layout / Formatting
- Preparing Online Meeting Minutes
- Report Creation
- Forms Creation
- Document Template Creation
- Online Research
- Lead Generation
- Sending Client Invoices
- Preparation of Training Materials
- Training of New Virtual Staff
- Deadline / Deliverables Tracking
- Content Writer / Copywriter
- Web Marketer
- Graphic Design
- Web Design and Development
- Social Media
- Project Management
- Process Management
We believe that you can do anything, but not everything.
That’s why we’re here for you... just like a warm cup of coffee to get you started on your day.
Whether you’re new to the market, or you’ve been in the game for years, our virtual assistants are here to help.
Your success is our success.
Packages
How do you like your coffee?
Espresso
This shot is perfect for the business owner seeking to dip their toes into outsourcing.
Dedicated General Virtual Assistant (GVA)<br><br>
Team Manager<br><br>
Up to 20 Hours
Dedicated GVA
- Capable and Enthusiastic GVA
- Daily and/or Weekly reporting
- Trained and mentored by a Team Manager
Team Manager
- Pre-engagement consultation and planning
- Trainer and mentor for your GVA
- Primary contact for any questions / issues
GVA Tools
- Time tracker
- General software to assist with tasks i.e. Adobe, etc.,
- Task Management
Billing
- Prepaid
- Use within 2 months
- Billed prior to start of engagement
Latte
For the business owner who is ready to outsource and knows the value of freeing up their time.
Dedicated General Virtual Assistant (GVA)<br><br>
Team Manager<br><br>
Part-time Hours
Dedicated GVA
- Capable and Enthusiastic GVA
- Daily and/or Weekly reporting
- Trained and mentored by a Team Manager
Team Manager
- Pre-engagement consultation and planning
- Trainer and mentor for your GVA
- Primary contact for any questions / issues
GVA Tools
- Time tracker
- General software to assist with tasks i.e. Adobe, etc.,
- Task Management
Billing
- 4 week assessment period
- Minimum 3 months thereafter. 4 week assessment period will be included.
- Billed monthly: 2 weeks in advance, 2 weeks in arrears
Mocha
Perfect for the business owner who is ready to go on holiday and wants to let go of their inner control freak.
Dedicated General Virtual Assistant (GVA)<br><br>
Team Manager<br><br>
Full-time Hours
Dedicated GVA
- Capable and Enthusiastic GVA
- Daily and/or Weekly reporting
- Trained and mentored by a Team Manager
Team Manager
- Pre-engagement consultation and planning
- Trainer and mentor for your GVA
- Primary contact for any questions / issues
GVA Tools
- Time tracker
- General software to assist with tasks i.e. Adobe, etc.,
- Task Management
Billing
- 4 week assessment period
- Minimum 3 months thereafter. 4 week assessment period will be included.
- Billed monthly: 2 weeks in advance, 2 weeks in arrears
Flat White
Best suited for business owner with specific project requirements, wanting the job done with minimal fuss.
Specialist Virtual Assistant (SVA)<br><br>
Project Manager<br><br>
Time to be determined by Scope of Work
Dedicated SVA
- Capable and enthusiastic SVA’s
- Daily and/or Weekly reporting
- Mentored by Project Manager
Project Manager
- Pre-engagement consultation and planning
- Mentor for specialist VA(s)
- Primary contact for any project questions / issues
SVA Tools
- Time tracker
- General software to assist with tasks i.e. Adobe, etc.,
- Task Management
- Project management
- Specialist Software, etc.
Billing
- 50% deposit to be paid prior to start of project, 50% balance to be paid 7 days upon completion of project
- Duration of project depends on the scope of work
- 2 bills: billed for deposit and billed for balance